AN Aberystwyth pensioner is recovering from a broken leg at home after she was left waiting for an ambulance for almost three hours following a fall on Aberystwyth promenade.
The Cambrian News reported “Cathryn Murray said she was shocked that her 83-year-old mother Jean was left lying on the ground for almost three hours in low temperatures after an ambulance failed to attend.
Ms Murray eventually had to move her mother, who suffered a serious leg injury, with the help of members of the public after the accident happened around 2pm on Wednesday, 7 February.
Ms Murray’s 90-year-old father Arthur also fell but did not require ambulance treatment.
An ambulance was called shortly afterwards as Ms Murray’s mother could not move because of severe pain due to her leg injury.
She was forced to stay on the ground despite the temperature being only just above freezing and with high winds.
But despite the first call requesting an ambulance at 2.08pm, and then a second call at 3.15pm, Ms Murray eventually had to take the decision to move her mother at 4.50pm when an ambulance had still not arrived.
Members of the public, who had also provided blankets and duvets, helped to move Ms Murray’s mother into her car which she had driven onto the prom.
Ms Murray, of St John’s Flats in Queens Road, has written to Ceredigion MP Ben Lake urging action to ensure improvements to the ambulance service.
In the letter to Mr Lake she told how her mother had been taken to hospital with a broken leg, a chest infection and a virus” here.